FNB Contact Centre Unit Learnership

Requirements:

>>Matric
>>First year degree or diploma in IT.
>>Must be South African citizen.

Duties:

>>Development of a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
>>Establish and manage a high level of organisational co-operation in order to ensure a professional service delivery.
>>Provision of innovative, cost effective sourcing solutions that market and promote FNB as an employer of choice.
>>Ensuring the practice is embedded throughout the business by overseeing documentation and continuous knowledge management and improvement thereof.
>>Comply with governance in terms of legislative and audit requirements
>>Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
>>Manage own development to increase own competencies

Additional Requirements:

>>Please note that this Learnership is open to FNB permanent employees and unemployed youth.
>>The Learnership is for Java Programming for 12 months. Applicants will be required to undertake a compulsory assessment.
>>Applicants need to achieve a passmark equal to or greater than 70% for the assessment.
>>Applicants must have successfully completed matric, pure Mathematics (not maths literacy) and Science.
>>Documents to submit: Your CV, a certified schedule of your matric results and/or degree or diploma studied and certified copy of ID.
>>Motivation of not more than 150 words as to why you should be considered for this learnership.
>>Applications submitted without the abovementioned documents will not be considered.

How to Apply:

Visit:fnbcareers.co.za to apply online

Closing Date:Not Specified

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