CENTRE : Pretoria
REQUIREMENTS :
Registration with the South African Council for Social Service Professions as Social Worker. Knowledge of relevant Public Service Legislation. Proficient in at least three South African languages. Understanding and ability to provide social work services towards protecting people who are vulnerable, at risk and unable to protect themselves. Willingness to work shifts.
Competencies needed:
Computer literacy. Planning and organising skills. Communication (written, verbal and liaison) skills. Customer care skills. Problem-solving skills. Interpersonal skills. Business ethics skills. Analytical skills. Attributes: Accurate. Ability to work under pressure. Ability to work in a team and independently. Friendly and trustworthy. Diplomacy. Confidentiality. Self-starter. Customer focused. Adaptive.
DUTIES :
Key Responsibilities:
Render a comprehensive, telephonic, one-stop client social work service with regard to the care, support, protection and development of vulnerable individuals and families in line with social development programmes. Attend to any other matters that could result in, or stem from, social instability in any form. This would include the following actions: i) Conduct telephonic assessments aimed at identifying conditions in individuals and families and identify relevant interventions. ii) Implement referral mechanisms that will include follow-up and escalation of cases, as well as provision of feedback to affected individuals. iii) Provide support, counselling, guidance and advice to the affected individuals, groups, families and communities. iv) Monitor the effectiveness of the recommended interventions, report on progress and identify further/amended interventions to address the identified conditions. v) Produce and maintain records of social work interventions, processes and outcomes and statistic to analyse trends. Keep up to date with new developments in the social work and social welfare field. Perform all the administrative functions required of the job.
ENQUIRIES : Ms T Moloi/Mr B Futshane Tel: (012) 312-7362/7982
APPLICATIONS : The Director General, Department of Social Development, Private Bag X901,
Pretoria, 0001, Physical Address: HSRC Building, 134 Pretorius Street FOR ATTENTION : Ms E de Waal CLOSING DATE : 7 November 2014 NOTE : A curriculum vitae with a detailed description of duties, the names of two referees, certified copies of qualifications and identity document must accompany your signed application for employment (Z83).
Adapted: DPSA website (http://www.dpsa.gov.za)