Department of Health
Reference Number: refs-002126
Number of Posts: 1
Centre: Pholosong Hospital
Directorate: Information and Communication Technology
Salary: R 142 461 - R 167 814per annum (plus benefits)
Requirements:
- Matric certificate plus Call Centre or NQF level 4 Qualification.
- Coupled with 2 years’ experience in Switchboard Call Centre Environment.
- Good communication and interpersonal skills.
- Ability to work under pressure and work shifts.
- The incumbent should be fully multilingual.
- A methodical worker and able to take instructions.
Duties:
- The successful candidate will be expected to log telephone faults. Co-ordinate repairs. Handle calls. Answering telephone calls. Transferring calls to appropriate extensions. Making calls on behalf of the staff and keeping records and taking messages. Answering calls of a general nature pertaining to hospital clients and staff. Report fault telephone lines and update the repair register. Manage and print accounts for officials and other stakeholders within the hospital. See to it that Switchboard apparatus are handled properly to pass messages to hospital community through P.A.S sms or paging. Sign a performance contract (PMDS).
Notes:
- Applications must be submitted on a Z83 form, certified copies of ID, Qualifications to be attached. Applications must be submitted at Pholosong Hospital, 1067 Ndaba Street, Tsakane, 1540 or can be Posted to Private Bag X4, Brakpan, 1550 or apply online at: www.gautengonline.gov.za The institution reserves the right not to fill the post.
Enquiries: Ms T Mkhwanazi, Tel.No: (011) 812 5000
Closing Date: 2016/11/18 12:00:00 AM
Please take note of the following:
• All applicants need to register a profile in order to apply for available vacancies IF APPLYING ONLINE VIA Gauteng Online Job Centre
• You will be required to bring recently (6month or less) certified documents along to the interview should you be shortlisted.
• Late applications will not be accepted, make sure you submit your application on or before the date and time indicated on the advert.
• Ensure that you qualify and meet the minimum requirements before applying for a job. Read the entire job spec to determine if you qualify.
• If you do not receive feedback within 3 months after the closing date, please accept that your application was unsuccessful.